FairPath is Getting Better Every Week.

Care-Management Workflows Connected to Tebra/Kareo

FairPath works alongside the practice management systems teams already rely on. Instead of asking staff to move every RPM, CCM, APCM, billing, and follow-up detail by hand, the integration keeps operational context closer to the care team.

Start With the Patient, Not the Program

Many patients need outreach, reminders, education, and follow-up before they are ready for a billable care-management program. FairPath gives teams a shared place to coordinate that work without forcing every patient into a remote care enrollment path first.

Now Available in FairPath Inventory

We have enabled one-click ordering for the core chronic care suite. All devices are cellular-connected (no Wi-Fi setup required):

"One-Click" Direct Fulfillment

Stop stocking inventory. When a patient is enrolled in FairPath, you simply click "Ship Device Kit." Tenovi handles the packaging, shipping, and tracking. The tracking number syncs back to FairPath automatically for audit proof.

Patient Education System

Education is no longer just a handout; it is a tracked clinical action. We have added a structured library of vetted content that allows clinicians to send education via SMS/Email with one click, automatically creating an audit trail for CCM and APCM time.

• Curated Clinical Library: Pre-loaded "Starter Library" covering 20 common chronic conditions (e.g., Hypertension, COPD, CKD) plus seasonal topics like Flu Prevention. All content links to authoritative sources (CDC, NIH, FDA).
• Audit-Ready Events: Every education item sent is logged as a distinct event in the patient timeline, supporting the "interactive communication" requirements for reimbursement.

Refined Alerting Hierarchy

To combat "alarm fatigue," we have standardized how Abnormal and Critical alerts are triggered. The system now strictly follows a precedence model: Patient Override > Practice Setting > Device Default.

2026 Revenue & Workflow Updates

• New RPM & RTM Codes: Full support for 2026 RPM codes (99445, 99470) and foundational logic for Remote Therapeutic Monitoring (RTM), including SaMD provisioning and duration-based tiers.
• Concurrent Editing Safety: New "Collision Detection" alerts you if another team member is viewing or editing the same patient file, preventing accidental data overwrites during busy clinic hours.
• Call Summary Notifications: Clinicians now receive an automated alert as soon as a patient call summary is transcribed and ready for review, speeding up response times.

Patient Workspace Upgrades

• Phone Numbers and Time Zones: Patient profiles now clearly show phone details and time zone context to reduce outreach errors and improve coordination.
• Consolidated Review Queue: All reviewable events now live in a single queue. It’s filterable, supports reviewing multiple items at once, and consolidates multi-review into a single event to reduce duplication and speed up throughput.

Patient Reminder Service

• Practice-Level Configuration: The reminder service is configured per office in Settings so each practice can control outreach behavior.
• Guardrails Before Sending: Reminders only send when patients are opted in, the number supports SMS (not landline), and the recipient isn’t blocked. Sent reminders are visible in both the SMS list and the event timeline.

New: Compliance Engine (Billing Safety)

The Billing Engine has been extended with a separate Compliance Engine that enforces and warns on billing rules. This makes claim risk explicit while keeping operational workflows fast.

• 99454 Device Days Enforcement: Enforces the requirement for 16 unique days of readings and surfaces deactivation-pending states.
• 99457 Patient Contact Requirement: Requires patient contact to achieve 99457; the UI surfaces this requirement directly on the achievement card.
• Program Conflict Detection (APCM vs CCM): Detects conflicting enrollment in the same month and explains what’s happening so teams can correct course before submission.
• Consent Guardrails: Flags missing consent across RPM, CCM, and APCM when required.
• CCM Family Conflicts: Surfaces family-level conflicts to reduce denials and prevent incompatible combinations.

Other Bug Fixes / Improvements

• Patient Readings Grid: Improved layout (especially for larger notes), highlighted search terms, and added a Copy to Clipboard button.
• Google Sheets: Attach Google Sheets directly to patient profiles for easy access to external data.

APCM Care Plan Automation

• Multi-Condition AI CarePlans: Build one CarePlan that covers several chronic conditions at once. Amy combines each condition’s pathway with the patient’s chart to draft a unified APCM plan instead of separate, fragmented documents.
• Automatic Program Eligibility Mapping: Chronic conditions are now auto-mapped to the programs they support--APCM tiers, RPM device monitoring, RTM therapy monitoring, and CCM--so reviewers can see exactly what each diagnosis unlocks before they code.
• Library of Approved Pathways: CarePlans are built from a managed library of clinical pathways. You pick the conditions; FairPath assembles the right evidence-based content and keeps it consistent across the panel.
• Review, Edit, Approve: Clinicians get a draft care plan they can tweak in-place, then formally activate for APCM documentation and audit support.

Richer Patient Messaging

• MMS With Images: Patients can now attach photos directly to their messages (e.g., home logs, device screenshots, or wound images). FairPath stores them securely alongside the conversation thread for reviewers.

APCM Automation Upgrades

• Automated Level Selection: FairPath now scans ICD-10 codes to automatically suggest the correct APCM level (G0556/57/58) based on condition count.
• 10-Point Requirements Tracker: Visual tracking for all monthly requirements. Includes "Amy" analysis and best-practice prompts for each item.

Platform Improvements

• Secure Patient Files: Store clinical docs and admin records directly on the patient profile.
• Role-Based Dashboards: Separate, optimized views for Billers vs. Clinical Reviewers.