RPM Manual
The practical 2026 guide to device rules, day thresholds, management time, and audit defensibility for Remote Patient Monitoring.
Read the RPM Guide →Stop Renting Your Patients. Own Your Program.
FairPath is not another outsourced vendor. It's a simple, AI-powered software platform that empowers your team to run remote care in-house--giving you 100% of the revenue, 100% of the control, and 0% of the compliance risk—because FairPath blocks anything that can’t be defended before it ever becomes billable.
See How Much Your Vendor Takes The “Vendor Trap” Explained ↓The “Easy Button” is a Trap.
You signed up for a “full-service” solution, but you ended up with a “full-liability” problem. You get a fraction of the profit, but you hold 100% of the legal and financial risk.
The “Data Hostage” Situation
Your vendor controls your patient list, device logs, and audit trails. When you want to leave, you'll find you're locked in by punitive contracts and can’t even export your own data.
The “Brand Damage” Problem
Your vendor’s offshore call center and aggressive billing are damaging your patient relationships. Their poor service reflects directly on your reputation.
The "Incentive" Trap
Your vendor gets paid based on claim volume. That’s the Stark/AKS incentive problem. It pushes aggressive, borderline billing (like ghost minutes). But when the OIG audits, you are the one liable for the fraud—not them.
The FairPath Way: Your Team, Your Patients, Your Revenue.
Compare the models side-by-side.
| Category | The Vendor Trap Pain | The FairPath Solution Gain |
|---|---|---|
| Financials | “The 70% Theft” You keep only 30–50% after revenue shares & fees. | Keep 100% of Revenue Pay a simple flat SaaS fee--the rest is yours. |
| Compliance | “Black Box Liability” Vendor promises compliance, but you hold the legal liability. | Compliance-as-Code Engine auto-checks MAC rules & builds your audit trail. |
| Data & IP | “Data Hostage” Patient list locked in their portal. Exports blocked. | Data Sovereignty 100% Yours. Export instantly. Zero lock-in. |
| Clinical Ops | “Offshore Call Center” Scripted calls, language barriers, and patient complaints. | Your Team + AI Your staff stays in control. AI handles the busywork. |
| Hardware | “Expensive Leases” Forced into vendor-marked-up hardware contracts. | Device Agnostic Use low-cost devices or BYOD. No markups. |
Common Questions About Moving In-House
The OIG has warned that percentage-based fees can incentivize "overutilization." If your vendor makes more money when you bill more codes, they are motivated to push aggressive billing (like unnecessary calls or device shipments). This misalignment puts your practice at risk of "inducement" allegations while the vendor keeps the profit.
No. In the eyes of CMS, the provider whose NPI is on the claim is responsible. "My vendor told me it was compliant" is not a valid legal defense against a False Claims Act accusation. You cannot outsource your liability.
Because we believe patient relationships should stay with the practice. Outsourced call centers often damage patient trust with scripted, impersonal interactions. Our AI tools empower your existing staff to manage the workload efficiently without handing your patients off to strangers.
Intelligent Software That Automates the Work
Amy (AI Assistant)
Our HIPAA-compliant AI automates 80% of patient-facing tasks--device setup, troubleshooting, reminders--so your staff can focus on real care.
The “Priority Q” Dashboard
Turns complex care into a simple “to-do” list. See exactly who needs a call and which claim is ready to bill--no more spreadsheets.
Compliance-as-Code Engine
Auto-checks every claim for code-stacking and MAC rules before billing, creating an immutable audit trail for every action.
Ethical Enrollment & Eligibility
AI scores patients for clinical need, not reimbursement potential, preventing cherry-picking and supporting equitable, compliant care.
Locked in a Contract? You Still Have Options.
You don't have to wait for renewal to improve your margins. Choose your path.
Option 1
Run a Parallel Pilot
Don't fire them yet. Upload a small segment of patients to FairPath and run us side-by-side for 30 days. Prove the workflow works before you make the switch.
Start a Pilot
Option 2
Add APCM Revenue
Most RPM vendors don't support the new APCM codes. You can keep your RPM vendor for now, but run your entire APCM program on FairPath to capture 100% of that new revenue.
Explore APCM
Option 3
The Clean Break
Ready to leave? We provide the "Data Demand" templates to get your patient records out of their system and migrate you to FairPath in less than 72 hours.
Get Exit BlueprintIs Your Current Vendor Putting You in Legal Jeopardy?
Aggressive vendor billing is the #1 trigger for OIG audits. If they are billing "ghost minutes" or stacking codes incorrectly, your license is on the line.
Find out before the auditors do.
See the CMS/OIG Audit Signals for My Program100% Confidential. No PHI Required.
