Operating at Scale

The Infrastructure for
Multi-Site Remote Care

The capability set you need to run remote care across multiple practices and teams without quality drift, tool sprawl, or month-end chaos.

WHO THIS IS FOR

Organizations running programs across multiple providers, clinics, or client practices.

If you manage shared staffing, multiple cohorts, or multiple programs, this infrastructure is designed for you.
Works from your first few cohorts through multi-site operations.

Why Scaling Remote Care Breaks

Scaling remote care breaks in predictable places: prioritization, consistency, and month-end close. If your operation depends on spreadsheets and manual billing cleanup, quality and margin drift as you add staff.

Staffing Capacity

Typical 1 : 120
FairPath 1 : 350+

Nurses manage more patients because the "Search Tax" is removed.

Eligibility Drift

Manual Unknown
Automated < 1%

Automated checks prevent unbillable work before it happens.

Month-End Surprises

Spreadsheets Common
Active OS Zero

Billing readiness is visible all month long. No cleanup.

Operating at Scale Capability Map

The tools you need to manage complex, multi-org hierarchies without the chaos.

Multi-Tenant Command Center

Segment by practice, tax ID, cohort, payer, or client. Share service teams across segments without data bleed, and navigate cross-client without separate logins.

Role-Based Work Routing

Dedicated queues for Onboarders, Clinical Reviewers, and Billers. Supervisors maintain QA visibility, ensuring sick days or turnover don't break continuity.

Standardized Workflows

Enforce steps and required artifacts. New hires perform to the process, not tribal knowledge. Guardrails prevent 16-day misses and code collisions before billing.

Cross-Cohort Analytics

View actionable queue volume, reviewer workload, and readiness pipelines globally. Identify bottlenecks at the practice or nurse level instantly.

White-Label Ready

Your brand is your asset. Deploy FairPath with your logo and color scheme, reinforcing your value to your practice partners.

Device Data is Not Work. Exceptions Are Work.

The Workload Reduction Engine

FairPath reduces review burden by routing only actionable items into the queue. This is how you scale without quality drift: fewer meaningless reviews, more time on interventions.

Result: 1 Nurse can manage 350+ patients instead of 100.

One Program Spine

One patient record across programs. One place where proof and billing readiness stay aligned across CCM, RPM, RTM, APCM, and BHI. No stitching three vendors together to reconcile the month.

APCM
Stable Base Revenue
RPM
Device Agnostic
CCM
Care Coordination
RTM
Therapeutic Data
BHI
Behavioral Health

Deployment Realities

  • SOC2 / HIPAA Aligned Architecture
  • Full Data Sovereignty & API Access
  • EHR Agnostic (Epic, Athena, Tebra)

What Changes Operationally

Fewer Tools

Consolidate intake, calling, and billing.

Faster Onboarding

New staff learn the system in hours, not weeks.

Clearer Capacity

Know exactly when to hire the next nurse.

Consistency

Standardize quality across every client practice.

Standard Operating Procedures

Operator Pilot Checklist

Metrics to track in your first 45 days.

Download →
Billing Readiness Scorecard

What gets tracked and why.

Download →
Staffing Capacity Model

Calculate patients-per-nurse ratios.

Download →

Standard Operating Procedures

FairPath is built on operational work, not theory. We publish the playbooks and checklists we use to keep programs compliant and profitable. Use them whether you run FairPath or not.

Browse the Expert Library →

RPM Manual

The practical 2026 guide to device rules, day thresholds, management time, and audit defensibility for Remote Patient Monitoring.

Read the RPM Guide →

RTM Guide

How to run Remote Therapeutic Monitoring for MSK, respiratory, and CBT workflows with the correct 9897x and 9898x rules.

Read the RTM Guide →

CCM Guide

Calendar-month operations for CCM: consent, initiating visit, care plan requirements, time counting, and concurrency rules.

Read the CCM Guide →

APCM Playbook

The operator blueprint for Advanced Primary Care Management: eligibility, G0556–G0558 tiers, and monthly execution.

Read the APCM Playbook →